Number of the day

Crack on and reply to those messages

Customers who receive a quick and effective response are three times (71%) more likely to recommend the brand, compared to just 19% who will still recommend the brand if they don’t receive a response.

Source: NM Incite

 

New features

New Insta shopping feature

Instagram is testing the option to add a shopping product to your wishlist after you take a screenshot of it.

 

New WhatsApp app!

WhatsApp has launched is new native app for Windows, with a Mac version to follow.

 

Keep in touch with accounts you don't follow

Twitter is working on letting you switch on tweet notifications for accounts you don’t follow.

 

Insights

Tools

Videos

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